Citizens Advice Brighton & Hove gives independent, impartial, free and confidential information and advice. We help people overcome the problems they face, such as claiming benefits, managing debt, employment issues, housing, relationships and immigration issues.
We use our knowledge about our clients’ problems to identify trends and campaign to improve the policies and practices that affect peoples’ lives.
We value diversity, champion equality, and challenge discrimination and harassment.
We’re here for everyone.
We are an independent charity and we are able to provide services to the community thanks to the commitment of our volunteers and the generosity of our funders.
Citizens Advice Brighton and Hove advises thousands of people every year. As well as our Advice Service we also have specialist services such as Universal Credit Help to Claim, Macmillan Welfare Benefits, Debt Advice and more.
Citizens Advice Brighton and Hove has around 50 volunteers and 14 paid staff. We advise almost 10,000 people a year and our advice generates millions of pounds to the local economy in written off debts, benefit entitlement claims and jobs retained.
Citizens Advice Brighton & Hove is able to provide independent, free and impartial advice to all in Brighton & Hove thanks to the generous support of our funders.
We are very grateful for their continued support.
Citizens Advice Brighton & Hove leads two local partnerships of advice and community charities:
Moneyworks is a partnership of advice charities led by the Citizens Advice Brighton & Hove with Money Advice Plus, BHT Sussex’s Advice Centre, St Luke’s Advice Service and Possability People and the Community Education Hubs: Brighton Unemployed Centre Families Project, Hangleton & Knoll Project and the Whitehawk Inn. Wave Community Bank are also a partner. See here for more information.
Advice Matters Partnership
Advice Matters is a partnership of advice charities. The partnership delivers person-centred, community-focused and flexible advice services with the aim of improving the health and wellbeing of Brighton and Hove residents. Advice Matters combines the experience, expertise, accreditation and quality assurance of: Citizens Advice Brighton and Hove, BHT Sussex’s Advice Centre, St Luke’s Advice Service, Money Advice Plus, and the YMCA Youth Advice Centre.
Brighton Citizens Advice Bureau opened its doors in September 1939 followed shortly afterwards by Portslade and Hove in October of the same year. Staffed by volunteers, the two charities served the area for nearly 60 years until they merged in 1997 to form Citizens Advice Brighton & Hove – an independent and separate charity with its own board of trustees.
We moved into our current offices in Hove Town Hall in 2015 and in the 2020 coronavirus pandemic we moved to remote delivery of our advice services.
Giving excellent advice is core to our aim to help people to know and understand their rights and responsibilities. The AQS Advice Quality Standard is awarded by an independent group of experts focused on quality within the advice sector. By receiving this award we have demonstrated that we reach the highest standards of organisation, information, knowledge and experience.