Energyworks - our Energy Advice Service

Energyworks is a partnership project between Citizens Advice Brighton & Hove (CABH) and Brighton & Hove Energy Services Coop (BHESCo). 

We provide a free and impartial advice service to Brighton and Hove residents experiencing fuel poverty, to help them reduce their utility bills and make their homes warmer.

How to contact Energyworks

We provide advice on saving energy, reducing costs, and further available support.

Energyworks Adviceline: 0333 090 9150

Lines are open:

Monday          10.00 – 13.00 and 13.30 – 16.00

Tuesday          10.00 – 13.00 and 13.30 – 16.00

Wednesday    10.00 – 13.00 and 13.30 – 16.00

Thursday        10.00 – 13.00 

Friday              10.00 – 13.00 and 13.30 – 16.00


How to contact BHESCo (Brighton and Hove Energy Services Co-operative)

BHESCo (Brighton and Hove Energy Services Co-operative) provides free home visits to look at your energy use. They may be able to fit energy-saving measures.

Telephone: 0800 999 6671 



Important information

Energy price cap explained – Ofgem

Get help from your supplier: Priority Services Register – Ofgem

Energy Company Obligation (ECO) – Ofgem

Switch energy supplier – Citizens Advice

Keeping warm and fire advice – Citizens Advice Brighton & Hove

Energy saving on a budget – Energy Saving Trust

How to understand your energy bill– Energy Saving Trust

Fixing damp and condensation– Energy Saving Trust

Cost of Living Payment – UK Government 

Local and National Grant Schemes

Help with essential items – Brighton & Hove City Council Local Discretionary Social Fund

Fully funded energy efficiency measures for Owner/Occupiers or Private Renters  – Warmer Homes LAD programme, open until September 2023, private renters require a financial contribution from their landlord

Energy Bills Support Schemefor people who did not automatically receive it (open until 31st May 2023)

Government Boiler Upgrade Scheme – Property-owners only

Southern Water Financial Assistance

Energy supplier support schemes

EON/EON Next Energy Fund – Grants to help with energy bills, or to replace a broken appliances such as a cookers

Octopus Octo Assist Fund – Grants to help with energy bills. Requires applicant to submit budget

Scottish Power Hardship Fund – Grants to help with energy bills. Applicants must contact a debt advice agency such as StepChange first, to ask for debt advice and eligibility

Shell Energy Helpfund  debt write-offs for those struggling to pay their energy bills 

Bulb Energy Fund – Grants to help with energy bills and debt write-offs up to £2000. Partnership with Citizens Advice Plymouth, offering advice and info on energy issues

OVO Winter Support Package – Available to OVO Energy, Boost and SSE Energy Services customers