Energyworks - our Energy Advice Service
Energyworks is a partnership project between Citizens Advice Brighton & Hove (CABH) and Brighton & Hove Energy Services Coop (BHESCo).
We provide a free and impartial advice service to Brighton and Hove residents experiencing fuel poverty, to help them reduce their utility bills and make their homes warmer.
How to contact Energyworks
We provide advice on saving energy, reducing costs, and further available support.
Energyworks Adviceline: 0333 090 9150
Lines are open:
Monday 10.00 – 13.00 and 13.30 – 16.00
Tuesday 10.00 – 13.00 and 13.30 – 16.00
Wednesday 10.00 – 13.00 and 13.30 – 16.00
Thursday 10.00 – 13.00
Friday 10.00 – 13.00 and 13.30 – 16.00
How to contact BHESCo (Brighton and Hove Energy Services Co-operative)
BHESCo (Brighton and Hove Energy Services Co-operative) provides free home visits to look at your energy use. They may be able to fit energy-saving measures.
Telephone: 0800 999 6671
Email: info@bhesco.co.uk
Website: www.bhesco.co.uk
Important information
Energy price cap explained – Ofgem
Get help from your supplier: Priority Services Register – Ofgem
Energy Company Obligation (ECO) – Ofgem
Switch energy supplier – Citizens Advice
Keeping warm and fire advice – Citizens Advice Brighton & Hove
Energy saving on a budget – Energy Saving Trust
How to understand your energy bill– Energy Saving Trust
Fixing damp and condensation– Energy Saving Trust
Cost of Living Payment – UK Government
Local and National Grant Schemes
Help with essential items – Brighton & Hove City Council Local Discretionary Social Fund
Fully funded energy efficiency measures for Owner/Occupiers or Private Renters – Warmer Homes LAD programme, open until September 2023, private renters require a financial contribution from their landlord
Energy Bills Support Scheme – for people who did not automatically receive it (open until 31st May 2023)
Government Boiler Upgrade Scheme – Property-owners only
Energy supplier support schemes
EON/EON Next Energy Fund – Grants to help with energy bills, or to replace a broken appliances such as a cookers
Octopus Octo Assist Fund – Grants to help with energy bills. Requires applicant to submit budget
Scottish Power Hardship Fund – Grants to help with energy bills. Applicants must contact a debt advice agency such as StepChange first, to ask for debt advice and eligibility
Shell Energy Helpfund – debt write-offs for those struggling to pay their energy bills
Bulb Energy Fund – Grants to help with energy bills and debt write-offs up to £2000. Partnership with Citizens Advice Plymouth, offering advice and info on energy issues
OVO Winter Support Package – Available to OVO Energy, Boost and SSE Energy Services customers
