Our online form below allows you to request a call back or email from one of our Volunteer Advisers.
- An adviser will be in touch within 3-5 working days (not including weekends and bank holidays)
- Please note we will call from a withheld number or 0808 2787815
- Please tell us if it is okay to leave a voicemail for you. We can’t leave a voicemail if you have not told us it is okay
- If you are contacting us about another person’s issue, we might suggest they contact us directly, or we provide general information only.
As part of the online enquiry we will ask you for some details about yourself and the issue you are looking for help with. We will use this information to provide you with advice as well as to improve our service and inform our campaigns. If you want more detail about your rights and how we use your information you can read our privacy notice.
We ask our clients if they are happy to share some information about their background with us. You don’t have to provide us with this information and it does not affect the advice you receive. However, it helps us ensure that we are delivering our service in a way that supports everyone and that we are reaching people from all backgrounds.
If you would like us to email you advice it’s important that you are confident no one else can access your email account. We suggest you don’t use a work account because other people may have access to this information.
It’s important to remember that emails may not be encrypted and can be intercepted so do not ask us to email you advice if you want to maintain strict online security and confidentiality – a telephone call is more secure than email.
By completing the online enquiry form you give permission to share your information with Citizens Advice Brighton & Hove and our referral partners BHESCO, Money Advice Plus, Possability People and St. Luke’s Advice Service for the purpose of providing advice on your enquiry.
