Volunteer
“I am so proud to work as part of this service. Every single colleague, both supervisors and volunteers, have inspired me with their dedication and selflessness.”
“The training and skills I have learnt in the role as a Volunteer Adviser are without a doubt the skills and experience that have allowed me to secure my new position with a leading law firm.”
Available roles
Do you have skills and time to share, and want to help people?
We are currently recruiting for:
- 1. Volunteer Advisers
- 2. Volunteer Reception and Information Assistants
- 3. Trustees
1. Volunteer Advisers
We are now recruiting for Volunteer Advisers to join our team.
Please complete a Volunteer application form if you are interested in joining our friendly, supportive and committed charity.
Our covering letter for applications gives more tips on applying.
Our Volunteer Adviser role description gives more details about what’s involved in the role and the skills and qualities needed for the role.
Application deadline for Volunteer Advisers:
Please apply by 9am on Monday 2nd October.
2. Volunteer Reception and Information Assistants
Volunteer Reception and Information Assistants volunteer around one day a week or two half days a week, though we are always open to discussing individual availability and needs.
Full training, support and supervision is provided.
Please complete a Volunteer application form if you are interested in joining our friendly, supportive and committed team.
Our Volunteer Reception and Information Assistant role description gives more details about what’s involved in the role and the skills and qualities needed for the role.
Recruitment is open now!
3. Trustees
We are recruiting new Trustees. This is an exciting opportunity to take on a governance role at a high profile charitable organisation.
We are particularly looking for individuals with legal experience, policy development and fundraising as well as marketing, social media and communications skills to join the board. We are also hoping to welcome applicants with little or no board experience, who would like to learn more about charity governance.
The ideal candidate will understand the problems that people in our communities are currently facing, and be committed to the aims and principles of the Citizens Advice service. They will have the commitment and availability to attend trustee board meetings, and have the communication skills to participate actively in discussion. They should have the willingness to learn and to develop, the ability to think creatively and strategically, and to work effectively as a member of a team.
For more details about this worthwhile and rewarding opportunity and how to apply, please contact us at recruitment@cabrightonhove.org.
Appointment to this role will be subject to successful references and a basic DBS check.
We are currently recruiting for:
- Volunteer Reception and Information Assistants
- Volunteer Advisers,
- Volunteer Training Team Members.
Volunteer Advisers volunteer for around one day a week or two half days a week.
Volunteer Reception and Information Assistants volunteer around one day a week or two half days a week, though we are always open to discussing individual availability and needs.
Volunteer Training Team Members volunteer for four to six hours per week.
Full training, support and supervision is provided.
Please complete a Volunteer application form if you are interested in joining our friendly, supportive and committed team.
Please write about your experiences and skills on the application form, and give examples. We can only score applications based on the information you write on the form. So, if you have lots of relevant experience but don’t tell us very much about it on the form, we might not be able to offer an interview.
Our covering letter for applications gives more tips on applying.
Our Volunteer Adviser role description gives more details about what’s involved in the role and the skills and qualities needed for the role.
Our Volunteer Reception and Information Assistant role description gives more details about what’s involved in the role and the skills and qualities needed for the role.
Application deadline for Volunteer Advisers:
Please apply by 9am on Monday 16th January to be part of the current recruitment and training round.
Training then begins on Tuesday 24th January in the afternoon, 1.30-4.30pm. It lasts around two months with a weekly observation with a trained Volunteer Adviser as well.
We don’t have any available roles at the moment but we will again soon.
Please visit this page again in a few weeks and follow our social media. We have volunteer recruitment rounds all through the year.
If you would like to register your interest and for us to contact you in a few weeks when we will be recruiting and training Volunteer Advisors, please complete a Volunteer application form if you are interested in joining our friendly, supportive and committed team.
Our covering letter for applications gives more tips on applying.
Our Volunteer Adviser role description gives more details about what’s involved in the role and the skills and qualities needed for the role.
Do you have skills and time to share, and want to help people?
Our volunteers come from different backgrounds, places and communities. They volunteer for lots of different reasons,ons, including to:
- make a positive impact on peoples’ lives,
- gain new skills and knowledge and build experience for employment
- use and develop existing skills in a rewarding way
- improve health, wellbeing, confidence and self-esteem
- meet new people from a range of backgrounds and ages, and make friends
- get to know the local community and give something back
- experience good training and support and to feel part of a team
We cover expenses so you won’t be out of pocket from volunteering with us.
As a volunteer at Citizens Advice you don’t need any specific qualifications or experience.
You’ll need to be friendly and approachable and have a respect for views, values and cultures that are different to your own.
Some roles may require you to have IT skills, be a good listener, or have good written skills.
As a volunteer you’ll receive an introduction to the service and training for your role, as well as support and supervision from our supervisors during your time volunteering with us, and opportunities for development.
Many of our public-facing roles take place in the day time (Mon – Fri 9am – 5pm) but we can be flexible with some of our other roles, which you could do in the evening or weekends.
We believe that the skills, experience and satisfaction that come from volunteering should be available to everyone. We want our teams to reflect the diversity of ethnicity, language, cultural background and life experiences that exist in Brighton and Hove. We encourage you to apply and talk to us about your skills and aims and your interest in our work.
Research and Campaigns Volunteer
Research and Campaigns Volunteers are involved at all levels of the charity in a wide range of activities. These include researching policy and our own data, writing content for a wide range of audiences, talking to clients, press, decision makers and more.
Volunteers may also get involved in campaigns with national Citizens Advice, such as Universal Credit.
Time commitment: We can be flexible about the time spent and how often you volunteer so come and talk to us.
“I feel really passionate about social justice so this role is perfect for me. I can use the information we have about our clients’ problems to identify trends and campaign for positive change to help improve peoples’ lives.”
Further Information
There is more general information about volunteering with us on the National Citizens Advice website.
There are some examples of people’s experience volunteering with different Citizens Advice charities here.
Take a quiz to find out what role might suit you.
