Work with us: Benefits Adviser Food Banks

Available roles: Benefits Adviser - Food Banks

Salary: £27,172 per annum (£29,245 for a qualified debt caseworker)

Hours: 37 hours 

Location:  The post holder will work primarily from Whitehawk and/ Hollingdean Food banks, as well as CABH offices in Hove.

Contract: Fixed term until September 2025 with possibility of extension

Application deadline: 5th June 2024 at 9am

Expected interview date: 12th June 2024 

Job outline:

Citizens Advice Brighton & Hove is seeking a dedicated adviser to establish and deliver our outreach project with Trussell Trust Partners Whitehawk and Hollingdean food banks.  The postholder will be primarily based within the two food banks providing drop in services and one-to-one one-to-one appointments for advice on benefits, income maximisation and debt if qualified. They will need to deliver services in line with funder requirements, maintain our high quality of advice and make sure clients get the best advice and outcomes available.

We are looking for an experienced benefits adviser with a commitment to tackling food poverty. The ideal candidate will also be trained to deliver full debt casework to FCA standards. We will provide training to fully equip the adviser to deliver high quality advice and casework, as well as an ongoing focus on continual professional development.

If you have questions or would like to get a better understanding of the role please contact Patti Kydd, Projects Manager at to arrange a call.  

For more details about this rewarding opportunity and how to apply, read the full job information pack and download the application form to complete. 

Please read the guidance notes before completing the application form.  

We ask all applicants to complete an anonymous online survey to help us understand if we’re succeeding in our aims. We appreciate you taking the time to complete this. Please complete the equalities survey online here. 
Appointment to this role will be subject to successful references and a  basic DBS check. 

Please email completed application forms to benefits